FAQs

Most orders ship within 1–2 business days. Standard delivery is usually 7–14 business days worldwide. Express (3–7 business days) is available at checkout.

Free standard shipping on orders over $35. Below that, standard shipping is $4.99. Express shipping is $12.99.

We email a tracking link as soon as your order leaves the warehouse. You can also use Track Order with your order number and email.

30 days from delivery. Items must be unused and in original packaging. Defective or wrong items are on us — we cover return shipping and refund in full. See the full Returns & Refunds policy.

Refunds are issued to your original payment method within 3–5 business days of us receiving the returned item.

Secure encrypted checkout via Shopify Payments, including major cards (Visa, Mastercard, Amex) and popular local methods. We never store your card details.

Yes. Checkout is encrypted (SSL) and processed by Shopify. We never see or store your full card number.

Each product carries the manufacturer's standard warranty. If an item arrives defective, contact us within 30 days and we'll replace or refund it.

Email us a photo within 30 days. We cover return shipping and send a replacement or full refund — no extra cost to you.

Orders are processed quickly, but email us as soon as possible. If it hasn't shipped we can update or cancel it.

Yes — we ship worldwide. Delivery times and any import duties vary by destination and are the customer's responsibility where applicable.